Shipping Policy

At Sahgi Foods, we take great pride in ensuring that every order is packed, processed, and delivered with care and efficiency. This Shipping Policy outlines how we handle domestic and international deliveries so that you always know what to expect when ordering from us.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking details and an estimated delivery date.

Domestic Shipping (Within India)

  • Delivery timelines for domestic orders are typically within 7 business days from the date of dispatch.
  • Orders are shipped through trusted courier partners to ensure timely and safe delivery.
  • Delivery times may vary depending on your location, courier service availability, or unforeseen circumstances (such as weather conditions or regional holidays).

International Shipping

  • International orders are delivered within 7–14 business days from the date of dispatch.
  • Shipping timelines may vary based on customs clearance procedures and destination-specific regulations.
  • Customers will receive an email notification with tracking information once the package has been shipped.
  • Any customs duties, import taxes, or additional fees applicable in the destination country are the responsibility of the buyer.

Order Tracking

  • Once dispatched, tracking details will be shared via email.
  • You can track your shipment using the tracking link provided in your order confirmation email.

Shipping Delays

While we strive to deliver your order on time, unforeseen delays can occasionally occur due to factors beyond our control. In such cases, Sahgi Foods will keep you informed via email about the updated delivery status.

Incorrect or Incomplete Address

Please ensure that the shipping address provided at checkout is complete and accurate. Orders returned due to incorrect addresses may incur additional shipping charges for re-delivery.

Bulk Orders

For bulk orders or special shipping requirements, please reach out to our team directly at contactus@sahgifoods.com prior to placing your order.

Explore SAHGI Foods — FAQs & Quick Links

Frequently Asked Questions

What is makhana?

Makhana, also called fox nuts or lotus seeds, are puffed seeds of the Euryale ferox plant, harvested mainly in Bihar, India. They are a light, crunchy, protein-rich snack that is naturally gluten-free and low in calories.

Is makhana good for weight loss?

Yes. Makhana is low in calories, high in protein and fibre, and keeps you full longer. Roasted makhana is a healthier alternative to fried snacks like chips.

What is 5 Plus or Supreme grade makhana?

Makhana is graded by pop size. 5 Plus and Supreme are the largest, whitest and crunchiest fox nuts with fewer broken pieces. SAHGI Foods sources these premium grades directly from Bihar.

What is the shipping cost at SAHGI Foods?

Shipping is a flat Rs.99 across India and completely FREE on orders above Rs.1,400.

Do you deliver across India? Is COD available?

Yes, we deliver pan-India. Orders are freshly packed and dispatched within 1-2 business days, and cash on delivery is available.

Are SAHGI Foods products natural?

Yes. All KUSU products are 100% natural with no preservatives, no artificial colours and no added junk. We only charge for pure food, not fancy packaging.

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