Privacy Policy

Last Updated: November 7, 2025

At Sahgi Foods, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.sahgifoods.com) or interact with us through any platform.

By using our website, you consent to the data practices described in this policy. If you do not agree, please do not use the site.

1. Information We Collect

We collect personal and non-personal information to process your orders, improve our services, and communicate effectively.

Information you may provide directly includes:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed through secure third-party gateways)
• Any other information you voluntarily provide (e.g., through contact forms or newsletter signup)

Automatically collected information may include:

• IP address
• Browser type and device details
• Access times and referring website links
• Pages visited and on-site activity

This data helps us enhance your browsing experience and improve website performance.

2. How We Use Your Information

Your information is used for legitimate business purposes, including:

• Processing and delivering your orders
• Communicating order updates, offers, or product information
• Providing customer support and resolving issues
• Improving our website, services, and product experience
• Sending newsletters (if you subscribe)
• Complying with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings, but some parts of the website may not function properly without them.

4. Payment Security

All online transactions are processed through secure, PCI-DSS–compliant payment gateways. Sahgi Foods does not store your credit/debit card details or other sensitive financial data. All payment data is encrypted and handled directly by authorized payment processors.

5. Data Protection and Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

While we strive for complete security, no online platform is entirely risk-free. By using our website, you acknowledge and accept this risk.

6. Sharing of Information

We may share limited personal data only in the following cases:

• With trusted service providers (e.g., shipping partners, payment gateways) to complete your order.
• To comply with applicable laws, legal processes, or government requests.
• To prevent fraud, enforce our Terms, or protect our business interests.

All third-party partners are bound by confidentiality and data protection agreements.

7. International Data Transfers

Your data may be processed or stored outside your country of residence, including in servers located in India or abroad. We ensure that any cross-border transfer complies with applicable data protection laws and uses secure, compliant measures.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right to access, correct, or delete your personal information.
• Right to withdraw consent for marketing communications.
• Right to request data portability (where applicable).

To exercise these rights, please contact us at contactus@sahgifoods.com with the subject “Data Privacy Request.”

9. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected — such as completing transactions, resolving disputes, or meeting legal obligations.

10. Links to Other Websites

Our website may contain links to third-party sites. Sahgi Foods is not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies before sharing personal data.

11. Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 18. If you believe a minor has provided us with data, please contact us immediately, and we will delete such information promptly.

12. Updates to This Policy

Sahgi Foods reserves the right to update or modify this Privacy Policy at any time. Changes will be reflected with an updated “Last Updated” date on this page. Continued use of the website after any changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us at:

📧 contactus@sahgifoods.com

We will make every effort to respond promptly and resolve your query in a fair and transparent manner.